FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Carrington in Pooler, GA, our diverse floor plans offer one, two, and three-bedroom options tailored to your lifestyle. From cozy retreats to spacious family homes, we have the perfect fit for you. Browse our FAQs page for insights and answers about our vibrant community.

Availability & Floor Plans

  • Can I be added to a waitlist if no units are available?

    No, we do not offer a waitlist.


  • Are there short-term or flexible lease options available?

    We start at 3 and 18 (right now).

  • Do prices change based on lease term or floor plan?

    Yes, pricing varies based on floor plan and lease length.


Application & Leasing

  • What is the application process and timeline?

    We like to process the application within 48 hours, but up to 72 hours.

  • What documents are required to apply?

    When you are ready to apply, please have the following documents handy for a smoother application process: a U.S. government-issued photo ID (such as a driver's license or passport) and proof of employment (3 most recent paycheck stubs, 3 months of bank statements, or an official offer of employment letter).

  • Can I lease an apartment without an in-person visit?

    Yes, you can lease an apartment without an in-person visit.


Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    Application, admin, deposit, and risk fee if required.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Valet Living, pest control, trash, pet rent, utility, and Stern Risk.

  • What payment methods are accepted?

    Online payments, WIPS, checks, and money orders.

  • Are late fees charged for late rent, and when?

    4th of each month.

Resident Policies

  • What is the guest policy?

    Residents are permitted up to two guests at one time.


  • What is your smoking policy?

    Our community is smoke-free.


Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    The hours of operation are 9 AM to 10 PM.


  • Are there community events or resident programs?

    Yes, we

     host two resident events per month.


Parking & Transportation

  • Are parking permits required?

    No, parking permits are not required.


Utilities & Services

  • How do I set up electricity, water, and internet?

    Electricity is set up and billed directly through GA Power. Internet provider is based on preference. Water is set up.

  • What internet or cable providers service the community?

    Clearwave

  • Is renters insurance required?

    Yes, renters insurance is required.


  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Trash $10, pest control $7, and Valet Living $20.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    We offer 24/7 emergency service by calling the office and following the page-out prompt.

Move-in & Move-out

  • How do I schedule my move-in date and time?

    The leasing team will confirm your move-in date and time.

  • What is the move-out notice period?

    You are required to give 60-days notice before move out.


Accessibility

  • Are accessible (ADA) apartments available?

    Yes, we offer ADA-accessible apartments.